Delivery and Returns Policy
Wyedean Stores offers a variety of postage options. Choose from:
- Next Day UK Delivery - £9.95 - (Guaranteed by 1pm. Orders must be placed by 2PM, not available for weekend deliveries.)
- Bulk Order - Standard UK Delivery - £6.95 - (Lead time stated when order is placed. Thereafter allow 2-3 works days from time of dispatch. Tracked and signed for.)
- Standard UK Delivery - £4.95 - (Allow 2-3 working days, tracked and signed for.)
Channel Islands - £4.95 - (Allow 2-3 working days, tracked and signed for.)
- European Delivery – £8.95 - (Available to European addresses, tracked and signed for. Allow 1-2 weeks.)
- Worldwide Delivery - £12.95 - (Available for all locations outside of Europe, tracked and signed for. Allow 2-3 weeks.)
Please note that the above delivery guidelines are just estimates and Royal Mail delivery schedules can vary. Unfortunately, we are unable to deliver to BFPO addresses.
- You can return any item for a refund within 14 days of receiving your original order.
- You are responsible for the costs of returning the goods.
- If the goods have already been dispatched but not yet reached you, you will still be liable for paying for the return of goods.
- We will refund the price you purchased your item at. This includes sale items. If you’d like a refund for your goods but you can’t return to us for any reason, then a refund for those goods will be at our discretion.
- All goods will be inspected upon return.
- Returns will be processed within 7 days of Wyedean Stores receiving the items back.
- The goods are your responsibility until they reach us, so make sure it’s properly packaged and sealed and can’t get damaged on the way in transit.
- We are not responsible for any items that are returned to us by mistake.
- We try hard to accept all returns and they don’t need to be in the original dispatch box or bag, as long as they are securely packaged. Where possible, returned items should include tags and any packaging.
- In the unlikely event that an item is returned to us in an unsuitable condition, we may have to return it to you.
- We recommend you obtain a proof of postage. Our returns address is: Wyedean Stores, Bridgehouse Mill, Bridgehouse Lane, Haworth, West Yorkshire, UK. BD22 8PA.
- We recommend you complete a return form here before sending your items back to us. This will allow us to process your returns much faster.